Terms of service

TERMS OF SERVICE – OPUS BATTERY


OVERVIEW

Welcome to OPUS Battery.
The terms “we”, “us” and “our” refer to OPUS Battery.

OPUS Battery operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with lithium-ion battery solutions for electric vehicles, solar systems, UPS, and power backup applications.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By visiting our website, placing an order, or using any part of the Services, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy and other policies referenced herein.
If you do not agree, please do not use our Services.


SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


SECTION 2 – PRODUCTS

OPUS Battery deals in lithium-ion batteries and related electrical products.

We make every effort to display accurate product information; however:

  • Product images are for reference only

  • Actual appearance may vary

  • Specifications may change without prior notice

We reserve the right to modify, discontinue, or limit any product at any time.


SECTION 3 – BATTERY COMPATIBILITY DISCLAIMER

Lithium battery compatibility depends on:

  • Vehicle model

  • Controller specifications

  • Charger voltage and current

  • Electrical wiring configuration

Customers must confirm compatibility with our technical team before installation.

OPUS Battery shall not be responsible for:

  • Damage due to wrong battery selection

  • Use of incompatible chargers

  • Controller mismatch

  • Improper installation by third parties

  • Physical or water damage


SECTION 4 – ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept or reject any order at our discretion. Orders are confirmed only after payment verification and technical validation, where applicable.

Once an order is confirmed, cancellation requests may not be accepted.

Returns and exchanges are governed strictly by our Return & Refund Policy.


SECTION 5 – PRICING AND PAYMENT

  • Prices are subject to change without notice

  • Taxes, shipping, and handling charges may apply

  • Payments must be completed before dispatch

You confirm that all payment information provided is accurate and authorized.


SECTION 6 – SHIPPING AND DELIVERY

Delivery timelines are estimates only.

OPUS Battery shall not be liable for delays caused by:

  • Courier partners

  • Transport issues

  • Weather conditions

  • Government restrictions

Risk and ownership of the product transfer to the customer once handed over to the shipping carrier.


SECTION 7 – RETURNS AND REFUNDS

Returns and refunds are subject to our Return & Refund Policy.

Used, installed, or tampered batteries are not eligible for return due to safety and hazardous material regulations.


SECTION 8 – WARRANTY

Warranty is provided as per the Warranty Policy mentioned on our website.

Warranty does not cover:

  • Physical damage

  • Water damage

  • Wiring issues

  • Improper charging

  • Unauthorized modification


SECTION 9 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, product designs, and branding, is the property of OPUS Battery.

Unauthorized use, copying, or reproduction is strictly prohibited.


SECTION 10 – THIRD-PARTY LINKS

Our Services may include links to third-party websites.
We are not responsible for their content, policies, or practices.


SECTION 11 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.
However, all purchases are made directly with OPUS Battery.

Shopify is not responsible for any product, service, or transaction conducted through our store.


SECTION 12 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy, which explains how data is collected, used, and protected.


SECTION 13 – FEEDBACK

Any suggestions, reviews, or feedback submitted may be used by OPUS Battery for business and promotional purposes without obligation of compensation.


SECTION 14 – ERRORS AND OMISSIONS

We reserve the right to correct any errors in product descriptions, pricing, or content without prior notice.


SECTION 15 – PROHIBITED USES

You agree not to misuse the Services, including:

  • Illegal activities

  • Data scraping

  • Malware transmission

  • Fraud or impersonation

Violation may result in termination of access.


SECTION 16 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free operation of the Services.


SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, OPUS Battery shall not be liable for indirect, incidental, or consequential damages arising from use of our products or Services.


SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold OPUS Battery harmless from any claims arising from misuse of products or violation of these Terms.


SECTION 19 – SEVERABILITY

If any provision is found unenforceable, remaining sections shall remain valid.


SECTION 20 – GOVERNING LAW

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.


SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 22 – CONTACT INFORMATION

OPUS Battery
📧 Email: jutheragreen@gmail.com